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SKU - UC9A2E ( This is Email Delivery )

Note - Any Problem in choosing the Correct Warranty Pack.
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Overview

The HP UC9A2E Care Pack provides an Additional 2 Years Next Business Day (NBD) Onsite Warranty, extending your 3-year base warranty to a full 5 years of coverage for your HP Chromebook Dragonfly. This extended protection is ideal for business users who rely on their Chromebooks for productivity, collaboration, and mobility, ensuring minimal downtime and maximum performance.

With Next Business Day onsite support, an HP-certified engineer will come directly to your location to repair or replace faulty hardware, saving you the hassle of visiting a service center. All services are performed using genuine HP-certified components, guaranteeing long-term durability and reliability. The Care Pack also offers hassle-free electronic activation, validated within 2–3 working days, and is supported by nationwide coverage across India.

By choosing UC9A2E, you reduce unexpected repair costs, safeguard your investment, and ensure that your HP Chromebook Dragonfly continues to deliver seamless performance for up to five years.

Specification

Benefits

• Extended Protection – Extends your standard 3-year warranty to a full 5 years of coverage.

• Next Business Day Response – Quick onsite support to reduce downtime.

• Onsite Repairs – HP-certified engineers provide service at your location.

• Cost Savings – Prevents unexpected repair and replacement costs.

• Genuine HP Parts – Repairs carried out using original HP-certified components.

• Nationwide Coverage – Supported across India through HP’s service network.

• Seamless Activation – Electronic Care Pack, validated within 2–3 working days.

• Peace of Mind – Ensures long-term reliability and performance of your Chromebook Dragonfly.

Features

• Support Type: Onsite repair with Next Business Day response

• Duration: 5 years total coverage (3-year base + 2-year extension)

• Response Time: Next Business Day (NBD)

• Coverage Window: Standard workdays – 9 hours per day

• Place of Service: Onsite at customer location

• Service Method: Repairs/replacements by HP-certified engineers

• Warranty Coverage: In-warranty hardware components

• Care Pack Type: Electronic, activated within 2–3 working days

• Geographical Coverage: Available across India

• Spare Parts: Genuine HP-certified components used for all repairs

Terms & Conditions

• Onsite Support: Contact HP toll-free at 1800-258-7170 for service; an HP-certified engineer will provide NBD onsite assistance.

• Warranty Coverage Includes: Hardware parts covered under warranty.

• Exclusions:

  • External accessories (battery, adapter, monitor).

  • Cosmetic damages and normal wear and tear.

  • Issues from improper use, unauthorized modifications, or third-party repairs.

  • Software-related issues, malware, or problems from non-HP products.

• Care Pack Certificate: Official HP Care Pack certificate delivered within 2–3 working days after purchase validation.

• Service Provider: Direct services offered by HP (the principal company).