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SKU - UC282E ( This is Email Delivery )

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Overview

The HP UC282E Care Pack extends your EliteBook laptop’s warranty from 1 year to 3 years, providing comprehensive protection and peace of mind. With this plan, you benefit from Next Business Day (NBD) onsite support, ensuring minimal downtime and maximum productivity. An HP-certified engineer will visit your location to quickly resolve issues, reducing the hassle of service delays.

This warranty extension also includes Accidental Damage Protection (ADP), safeguarding your device against unexpected incidents such as spills, drops, or electrical surges. Unlike standard warranties, ADP covers accidental mishaps, helping you avoid costly repairs and replacements.

All services are delivered directly by HP’s authorized support team, ensuring reliable, genuine parts and expert assistance. Whether for business continuity or personal convenience, the UC282E Care Pack offers a cost-effective way to extend coverage, protect against unforeseen risks, and keep your HP EliteBook performing at its best over three years.

Specification

Features

• Remote Diagnosis and Support – Quick issue identification and troubleshooting without the need for immediate onsite visits.

• Next Business Day Onsite Support – An HP-certified engineer visits your location the next business day to resolve hardware issues.

• Replacement Parts and Materials – Genuine HP parts and materials are provided to ensure reliable repairs and system performance.

• Efficient Escalation Management – Streamlined processes to address complex issues with minimal downtime.

• Access to Electronic Support Information – Convenient online resources, manuals, and technical documents for self-help and guidance.

• HP Remote System Access – Secure remote access by HP specialists for faster problem resolution.

• Accidental Damage Protection (ADP) – Coverage against unexpected incidents like drops, spills, and electrical surges, minimizing repair costs.

Benefits of HP Care Pack

• Extended Peace of Mind – Enjoy up to 3 years of coverage, protecting your investment beyond the standard warranty.

• Minimized Downtime – With Next Business Day onsite support, your device gets fixed quickly so you can stay productive.

• Cost Savings – Avoid unexpected repair costs with coverage that includes parts, labor, and accidental damage protection.

• Expert Assistance – Get service from HP-certified engineers using genuine HP parts for reliable performance.

• Convenience – Support comes directly to your location, eliminating the hassle of carrying your laptop to a service center.

• Comprehensive Protection – Coverage extends beyond normal hardware issues to include accidental damage from spills, drops, and surges.

• Business Continuity – Ideal for professionals and organizations that rely on their HP EliteBook for critical work.

Terms and Conditions

Onsite Support Request

To avail onsite support, please log a complaint by calling the HP Service Toll-free number 1800-258-7170. An HP-certified engineer will visit your location to provide assistance.

Warranty Coverage

• The warranty extension covers all hardware parts, except for the battery, adapter, and physical damage (unless Accidental Damage Protection is included).

• If Accidental Damage Protection (ADP) is included, the warranty extension covers all hardware parts and physical damage, except for the battery and adapter.

Care Pack Validation

You will receive an official HP Care Pack certificate within 2–3 working days from the date of order confirmation, validating your warranty extension.

Service Provider

All warranty and support services will be provided directly by HP, ensuring reliable, authorized, and high-quality assistance.

Exclusions

HP’s warranty, support, and service commitments do not cover claims resulting from:

• Improper use, inadequate site preparation, unsuitable environmental conditions, or non-compliance with HP guidelines.

• Unauthorized modifications, improper system maintenance, or calibration not performed or approved by HP.

• Failures or limitations caused by non-HP software or third-party products impacting supported systems.

• Malware, viruses, worms, or harmful code not introduced by HP.