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SKU - U6M72E (This is Email Delivery)

Note - Any Problem in choosing the Correct Warranty Pack.
Email - support@onlineithub.com
Call -+91-9634626852

Overview

The HP Care Pack U6M72E is a tailored warranty extension plan for HP OfficeJet Pro High Printers, offering reliable support and long-term protection. This plan extends coverage to a total of 3 years, including 2 years of onsite support, where HP-certified technicians visit your location to diagnose and resolve hardware issues efficiently.

The Care Pack covers parts, labor, and repairs with genuine HP components, reducing unexpected service costs while maintaining consistent printer performance. With Next Business Day response, issues are addressed quickly, minimizing downtime and ensuring smooth workflow for businesses and home offices.

The U6M72E Care Pack is ideal for users who rely on high-volume printing and require dependable, fast service. By combining convenience, professional expertise, and comprehensive coverage, this plan safeguards your investment and ensures that your HP OfficeJet Pro High Printer delivers reliable, high-quality performance throughout the extended service period.

Specification

Benefits

• Extended Protection – Provides coverage for up to 3 years, ensuring long-term reliability.

• Onsite Service – Includes 2 years of onsite support from HP-certified technicians.

• Quick Response – Next Business Day response minimizes downtime and keeps printing operations smooth.

• Cost Efficiency – Parts, labor, and repairs included with genuine HP components, reducing unexpected costs.

• Reliable Performance – Maintains consistent print quality and efficient operation.

• Convenience – Service delivered directly at your location, eliminating the need to ship the printer.

• Peace of Mind – Protects your investment from hardware failures and unexpected issues.

• Trusted Support – Backed by HP’s global service network for dependable assistance.

Features

• Remote Diagnosis and Support – HP experts quickly identify and troubleshoot issues remotely to save time.

• Next Business Day Onsite Support – Certified HP engineers visit your location the next business day for fast issue resolution.

• Replacement Parts and Materials – All necessary parts and materials are included, using genuine HP components.

• Onsite Unit Exchange – Provides a replacement unit onsite if required, minimizing workflow disruption.

• Efficient Escalation Management – Complex service requests are prioritized for faster resolution.

• Coverage on All HP Components – Protects all printer hardware components during the service period.

• 2 Years of Onsite Coverage – Enhanced support during Years 2 and 3 of ownership.

• Available in India – Localized service ensures timely and reliable support.

Terms and Conditions

1. Onsite Support

   • To avail onsite support, log a complaint at HP Service Toll-free 1800-258-7170.

   • HP-certified engineers will visit your location to provide assistance.

2. Warranty Coverage

   • Covers all hardware parts except battery, adapter, and physical damage (unless Accidental Damage Protection is included).

   • With Accidental Damage Protection, coverage extends to all hardware parts and physical damage, excluding battery and adapter.

3. Care Pack Certificate

   • Customers receive a Care Pack certificate from HP within 2–3 business days of order confirmation, validating the warranty extension.

4. Service Provider

   • Services are provided by HP, ensuring professional support throughout the Care Pack duration.

5. Exclusions
   HP’s service and warranty commitments do not cover issues arising from:

   • Improper use, inadequate site preparation, or unsuitable environmental conditions.

   • Non-compliance with HP operational guidelines.

   • Unauthorized modifications or maintenance not performed by HP or its authorized partners.

   • Issues caused by non-HP software or products affecting HP-supported systems.

   • Malware or viruses not introduced by HP.