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SKU - UZ287E (This is Email Delivery)

Note - Any Problem in choosing the Correct Warranty Pack.
Email - support@onlineithub.com
Call -+91-9634626852

Overview

The HP Care Pack UZ287E is a comprehensive warranty extension designed for HP OfficeJet Pro 9xxx AIO Printers, providing long-term protection and reliable support. This Care Pack extends the warranty for up to 5 years, with the added benefit of 4 years of onsite service.

HP-certified technicians will visit your location to diagnose and repair hardware issues, ensuring minimal downtime. The plan covers all necessary parts, labor, and repairs using genuine HP components, helping you avoid unexpected repair costs. With Next Business Day response, you get quick troubleshooting and fast resolution of issues, keeping your printing operations running smoothly.

The UZ287E Care Pack is ideal for businesses and professionals who rely on high-volume, efficient printing. By combining convenience, expert service, and comprehensive protection, this Care Pack ensures that your HP OfficeJet Pro 9xxx AIO printers perform optimally throughout the extended warranty period, protecting your investment.

Specification

Benefits

• Extended Warranty Protection – Extends coverage up to 5 years, ensuring long-term peace of mind.

• Onsite Service – Includes 4 years of onsite support, where HP-certified engineers visit your location.

• Next Business Day Response – Quick assistance to reduce downtime and maintain productivity.

• Cost Savings – Covers parts, labor, and repairs with genuine HP components at no extra cost.

• Reliable Performance – Maintains consistent output quality and reliable functioning of your printer.

• Convenience – Onsite service eliminates the need to send the printer away for repairs.

• Business Continuity – Keeps workflows smooth with minimal interruptions.

• Trusted Support – Backed by HP’s global service and support expertise.

Features

• Remote Diagnosis and Support – Quick problem identification and resolution by HP experts.

• Next Business Day Onsite Support – HP-certified engineers arrive at your site the next business day to resolve issues.

• Replacement Parts and Materials – Genuine HP parts and materials included to maintain product quality.

• Onsite Unit Exchange – If needed, a replacement unit is provided onsite for seamless continuity.

• Efficient Escalation Management – Complex issues are prioritized for rapid resolution.

• Coverage on All HP Components – Protects all eligible HP hardware parts for the entire coverage period.

• 4 Years of Onsite Coverage – Comprehensive support during years 2 through 5 of ownership.

• Available in India – Reliable, localized support ensures timely service delivery.

Terms and Conditions

1. Onsite Support

   • To request onsite support, log a complaint at HP Service Toll-free 1800-258-7170.

   • HP-certified engineers will visit your location to provide diagnosis and repair.

2. Warranty Coverage

   • Covers all hardware parts except battery, adapter, and physical damage (unless Accidental Damage Protection is purchased).

   • With Accidental Damage Protection (ADP), coverage includes all hardware and physical damage, excluding battery and adapter.

3. Care Pack Certificate

   • Customers will receive a Care Pack certificate from HP within 2–3 business days of order confirmation.

   • This serves as proof of extended warranty coverage.

4. Service Provider

   • Services are provided by HP, ensuring professional, reliable support throughout the Care Pack duration.

5. Exclusions
   HP’s service and warranty commitments do not cover:

   • Improper use, inadequate site preparation, or unsuitable environmental conditions.

   • Failure to follow HP’s operational guidelines.

   • Unauthorized modifications or servicing not performed by HP or its authorized partners.

   • Issues caused by non-HP software or third-party products affecting printer performance.

   • Malware or malicious software (e.g., viruses, worms) not introduced by HP.