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SKU - U10KHE ( This is Email Delivery )

Note - Any Problem in choosing the Correct Warranty Pack.
Email - support@onlineithub.com
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Overview

The HP U10KHE Care Pack provides an Additional 2 Years Next Business Day (NBD) Onsite Warranty with Accidental Damage Protection (ADP), extending your 3-year standard coverage to a full 5 years of complete protection for your HP ZBook Mobile Workstation. This enhanced service combines the benefits of NBD onsite support with ADP coverage, ensuring you’re protected not only against hardware failures but also accidental damages such as spills, drops, power surges, and cracked screens.

With Next Business Day response, an HP-certified engineer will visit your location to provide quick, professional repairs, minimizing downtime and keeping your high-performance ZBook operational. All services are delivered using genuine HP-certified components, guaranteeing durability and consistent performance. The Care Pack also offers hassle-free electronic activation, validated in just 2–3 working days, and includes nationwide coverage across India. By choosing U10KHE, you ensure long-term reliability, reduced repair costs, and peace of mind for up to five years.

Specification

Benefits

• Extended Protection – Extends the standard 3-year coverage to 5 years of complete support.

• ADP Coverage – Protects against accidental damages including spills, drops, power surges, and cracked screens.

• Next Business Day Response – Quick onsite service ensures minimal downtime.

• Onsite Repairs – HP-certified engineers deliver repairs at your location.

• Cost Savings – Shields you from unexpected repair and replacement expenses.

• Genuine HP Parts – Repairs are performed with HP-certified components for reliability.

• Nationwide Coverage – Available across India with HP’s trusted support network.

• Peace of Mind – Assures long-term durability and performance of your HP ZBook.

Features

• Support Type: Onsite repair with NBD service and ADP coverage

• Duration: 5 years total coverage (3-year base + 2-year extension)

• Response Time: Next Business Day (NBD) response

• Coverage Window: Standard workdays – 9 hours per day

• Place of Service: Onsite at customer location

• Service Method: Repairs/replacements by HP-certified engineers

• Warranty Coverage: In-warranty hardware components + accidental damage incidents

• Care Pack Type: Electronic Care Pack, validated in 2–3 working days

• Geographical Coverage: Nationwide across India

• Spare Parts: Repairs carried out with genuine HP-certified components.

Terms & Conditions

• Onsite Support: To access service, call HP toll-free at 1800-258-7170. An HP-certified engineer will provide NBD onsite support.

• Coverage Includes:

  • Hardware failures within warranty.

  • Accidental damages (drops, spills, surges, cracked screens).

• Exclusions:

  • Cosmetic damage or normal wear and tear.

  • Loss or theft of the device.

  • Intentional or improper handling.

  • Battery, adapter, and external accessories.

  • Unauthorized repairs or third-party modifications.

• Care Pack Certificate: Official HP Care Pack certificate provided within 2–3 working days after purchase validation.

• Service Provider: Services are directly provided by HP (the principal company).

• Warranty Limitations: Excludes issues caused by non-HP products, malware, or software conflicts.