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Overview

The Additional 2 Years Onsite Warranty with Accidental Damage Protection (ADP) for Lenovo Entry ThinkPad and ThinkBook E-Series laptops offers long-term peace of mind and reliable device protection. Applicable on ThinkPad E14, E16, ThinkBook 14, ThinkBook 16, and ThinkBook 13 models, this plan extends your standard warranty coverage by two full years while adding extra security through ADP.

Along with covering hardware repairs for manufacturing defects, the plan also protects your device against accidental damage such as drops, liquid spills, bumps, or electrical surges—risks often excluded from standard warranties. With the onsite service feature, Lenovo-certified technicians visit your location, saving you the time and inconvenience of traveling to service centers.

This ensures minimal downtime, faster resolutions, and uninterrupted productivity. Ideal for professionals, students, and business users, the warranty extension reduces unexpected repair costs and guarantees expert support through Lenovo’s trusted global service network.

Specification

Key Benefits

• Extended Coverage – Adds 2 extra years of warranty protection beyond the standard period.

• Accidental Damage Protection – Covers unexpected mishaps like drops, spills, bumps, and electrical surges, which are not included in standard warranties.

• Onsite Support – Lenovo-certified technicians visit your location, saving time and effort.

• Cost Efficiency – Helps avoid expensive repair bills by covering both defects and accidental damage.

• Minimized Downtime – Quick onsite service ensures faster resolutions and keeps your laptop running smoothly.

• Long-Term Peace of Mind – Protects your device for 3 years total (standard warranty + 2 years extension).

• Trusted Network – Backed by Lenovo’s official service network and accessible via Online IT Hub support.

Terms & Conditions

Warranty Update

• The extended warranty will be updated on the Lenovo Portal within 5–7 business days after activation.

• No physical documents are required; all warranty records are maintained digitally.

Direct Lenovo Support

• All services and support are provided directly by Lenovo, ensuring authenticity and professional assistance.

• This is an original Lenovo warranty, valid under Lenovo’s official service network.

Coverage

• Includes onsite service, parts, labor, and adapter for eligible hardware components.

• Excludes battery and physical damage, unless specified under Accidental Damage Protection (ADP).

Eligibility

• Applicable within the warranty period or within 6 months after warranty expiry.

• An HCR Report (Health Checkup Report) may be required for warranty extension approval.

Service Access

• Customers receive support directly from Lenovo via certified service channels.