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Overview

The Additional 2 Years Next Business Day (NBD) Onsite Warranty with Accidental Damage Protection (ADP) for Lenovo V-Series laptops provides extended, fast, and reliable support to keep your device fully protected. Applicable on Lenovo V12, V13, V14, V15, and V16 models, this plan extends the standard warranty by two years while offering coverage for both manufacturing defects and accidental damage, including drops, spills, bumps, and electrical surges.

With Next Business Day onsite service, Lenovo-certified technicians visit your location promptly, ensuring minimal downtime and eliminating the need to visit service centers. The plan covers eligible hardware components, parts, and labor, providing a hassle-free and comprehensive repair experience. Ideal for students, professionals, and business users, this warranty reduces unexpected repair costs and offers peace of mind.

Backed by Lenovo’s trusted service network, the 2-Year NBD + ADP plan ensures your V-Series laptop remains productive, safe, and fully supported for a total of three years.

Specification

Key Benefits

• Extended Protection – Adds 2 extra years of warranty coverage beyond the standard period.

• Next Business Day Response – Ensures fast resolution with onsite service the very next business day.

• Accidental Damage Coverage (ADP) – Protects your laptop against drops, spills, bumps, and electrical surges.

• Onsite Repairs – Lenovo-certified technicians visit your location, eliminating the need to go to service centers.

• Comprehensive Hardware Coverage – Includes eligible components, parts, and labor for hassle-free repairs.

• Minimized Downtime – Quick support helps keep your laptop operational with minimal disruption.

• Cost Efficiency – Reduces unexpected repair costs by covering both defects and accidental damage.

• Trusted Support – Service is provided directly by Lenovo, ensuring reliable, professional assistance.

Terms & Conditions

Warranty Update

• The extended warranty will be updated on the Lenovo Portal within 5–7 business days after activation.

• No physical documents are required; all warranty records are maintained digitally.

Direct Lenovo Support

• All services and support are provided directly by Lenovo, ensuring authenticity and professional assistance.

• This is an original Lenovo warranty, valid under Lenovo’s official service network.

Coverage

• Includes Next Business Day (NBD) onsite service, parts, and labor for eligible hardware components.

• Covers accidental damage, including drops, spills, bumps, and electrical surges, along with standard hardware repairs.

• Excludes battery unless specified in the plan.

Eligibility

• Applicable within the warranty period or within 6 months after the warranty has expired.

• An HCR Report (Health Checkup Report) may be required for warranty extension approval.

Service Access

• Customers receive support directly from Lenovo via certified service channels.