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Overview

The HP UA055E Additional 2 Years Onsite Warranty is designed to extend the protection and reliability of your HP Pavilion, Victus, Envy, and Omen desktops, upgrading the standard 1-year coverage to a full 3 years of total support. This extended warranty ensures that your device remains safeguarded against unexpected hardware issues, minimizing downtime and providing peace of mind.

With onsite service included, HP-certified technicians will visit your location to perform necessary repairs, saving you the hassle of carrying your desktop to a service center. The warranty also guarantees the use of genuine HP spare parts, ensuring long-term durability and consistent performance.

Whether you are a casual user, a professional, or a gaming enthusiast, the UA055E warranty delivers dependable service tailored to your needs. It is a smart and cost-effective investment to protect your desktop, enhance reliability, and maintain peak performance for years to come.

Benefits

• Extended Protection – Extends the standard 1-year warranty to a total of 3 years of coverage.

• Next Business Day Response – Fast and reliable onsite service to reduce downtime.

• Onsite Repairs – HP-certified engineers visit your location for hassle-free support.

• Cost Savings – Shields you from unexpected repair expenses and hardware failures.

• Genuine HP Parts – Ensures repairs are done with original HP-certified components for reliability.

• Hassle-Free Activation – Quick electronic Care Pack registration with HP validation in 2–3 working days.

• Nationwide Coverage – Supported across India by HP’s trusted service network.

• Peace of Mind – Enhanced reliability and long-term performance for your Pavilion, Victus, Envy, or Omen desktop.

Features

• Support Type: Onsite repair service.

• Duration: 3 years total coverage (1-year standard + 2-year extension).

• Response Time: Next Business Day (NBD) response.

• Coverage Window: Standard business days, 9 hours per day.

• Place of Service: Onsite at customer location.

• Service Method: Repairs by HP-certified engineers.

• Warranty Coverage: In-warranty hardware components of the desktop (excludes external monitor, battery, adapter).

• Care Pack Type: Electronic, with quick activation and validation by HP.

• Geographical Coverage: Available across India.

• Genuine Spare Parts: Repairs with authentic HP-certified parts for consistent performance.

Terms & Conditions

• Onsite Support: To request onsite service, call the HP toll-free number 1800-258-7170. HP-certified engineers will visit your location to provide support.

• Warranty Coverage: Covers eligible in-warranty hardware components of the desktop.

• Exclusions: Warranty does not cover external monitors, batteries, adapters, or physical damage (unless separately covered under Accidental Damage Protection).

• Care Pack Certificate: Customers will receive the official HP Care Pack certificate within 2–3 working days after order confirmation.

• Service Provider: All services and support will be provided directly by HP (the principal company).

• Warranty Limitations: The warranty does not apply to issues caused by:

  • Improper use, mishandling, or incorrect setup.

  • Unauthorized modifications, repairs, or servicing.

  • Problems due to third-party accessories, software, or non-HP products.

  • Malware or viruses not introduced by HP.