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Overview

The Additional 1 Year Next Business Day (NBD) Onsite Warranty with Accidental Damage Protection (ADP) for Lenovo V-Series laptops offers comprehensive and fast support to ensure your device remains protected and productive. Applicable on Lenovo V12, V13, V14, V15, and V16 models, this plan extends the standard warranty by one year while covering both manufacturing defects and accidental damage, such as drops, spills, bumps, or electrical surges.

With Next Business Day onsite service, Lenovo-certified technicians visit your location promptly, minimizing downtime and eliminating the need to visit service centers. The plan includes eligible hardware components, parts, labor, and onsite repair, providing a hassle-free service experience. Ideal for students, professionals, and business users, this warranty reduces unexpected repair costs and ensures peace of mind.

Backed by Lenovo’s trusted service network and ADP coverage, your V-Series laptop stays fully protected, allowing you to focus on work or study without disruptions.

Specification

Key Benefits

• Extended Protection – Adds 1 extra year of warranty coverage beyond the standard period.

• Next Business Day Response – Quick onsite service ensures issues are addressed the very next working day.

• Accidental Damage Coverage (ADP) – Protects your laptop against drops, spills, bumps, and electrical surges.

• Onsite Repairs – Lenovo-certified technicians come directly to your location, eliminating the need to visit service centers.

• Comprehensive Hardware Coverage – Includes eligible components, parts, and labor for hassle-free repairs.

• Minimized Downtime – Fast service helps you stay productive with minimal disruption.

• Cost Savings – Reduces unexpected repair expenses by covering both defects and accidental damage.

• Trusted Support – Service is provided directly by Lenovo, ensuring reliable, professional assistance.

Terms & Conditions

Warranty Update

• The extended warranty will be updated on the Lenovo Portal within 5–7 business days after activation.

• No physical documents are required; all warranty records are maintained digitally.

Direct Lenovo Support

• All services and support are provided directly by Lenovo, ensuring authenticity and professional assistance.

• This is an original Lenovo warranty, valid under Lenovo’s official service network.

Coverage

• Includes Next Business Day (NBD) onsite service, parts, and labor for eligible hardware components.

• Covers accidental damage, including drops, spills, bumps, and electrical surges, along with standard hardware repairs.

• Excludes battery unless specified in the plan.

Eligibility

• Applicable within the warranty period or within 6 months after the warranty has expired.

• An HCR Report (Health Checkup Report) may be required for warranty extension approval.

Service Access

• Customers receive support directly from Lenovo via certified service channels.