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Description
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Overview
The Additional 2 Years Next Business Day (NBD) Onsite Warranty with Accidental Damage Protection (ADP) for Lenovo Mainstream Laptops offers extended, reliable support for your Lenovo L, X, T, and Carbon series devices. This plan extends the standard warranty by two years while providing Next Business Day onsite service, ensuring rapid resolution of hardware issues without the need to visit service centers.
With Accidental Damage Protection (ADP), your laptops are safeguarded against drops, spills, bumps, and electrical surges—risks not covered under standard warranties. The warranty covers eligible hardware components, and all repairs and replacements use genuine Lenovo parts to maintain performance, reliability, and durability.
Designed for business professionals, enterprises, and power users, this warranty reduces unexpected repair costs, minimizes downtime, and ensures continuous productivity. By combining fast onsite service, certified expertise, and comprehensive accidental damage coverage, Lenovo’s 2-Year NBD Onsite with ADP Warranty keeps your mainstream laptops secure, dependable, and fully operational throughout their extended lifecycle.
Specification
| Feature | Details |
|---|---|
| Coverage Type | Additional 2 Years Next Business Day (NBD) Onsite Warranty with Accidental Damage Protection (ADP) |
| Applicable Models | Lenovo L-Series, X-Series, T-Series, Carbon Series |
| Service Type | Onsite – Lenovo-certified technician visits customer location |
| Response Time | Next Business Day (NBD) response after service request |
| Warranty Extension | Extends manufacturer warranty by 2 years |
| Repair & Damage Coverage | Covers hardware repairs for manufacturing defects and accidental damage such as drops, spills, bumps, and electrical surges |
| Customer Benefits | Fast resolution, minimized downtime, reduced repair costs, and peace of mind |
| Eligibility | Can be purchased within warranty period or within 6 months of expiry (HCR may be required) |
| Service Access | Support directly from Lenovo through certified service channels |
Key Benefits
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Extended Protection – Adds 2 extra years of warranty coverage beyond the standard period.
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Next Business Day Response – Ensures quick resolution with onsite service the very next business day.
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Accidental Damage Coverage (ADP) – Protects your laptops against drops, spills, bumps, and electrical surges.
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Onsite Repairs – Lenovo-certified technicians visit your location, eliminating the need to visit service centers.
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Comprehensive Hardware Coverage – Covers eligible components, parts, and labor for hassle-free repairs.
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Minimized Downtime – Rapid service helps keep devices operational with minimal disruption.
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Cost Savings – Reduces unexpected repair costs by covering both defects and accidental damage.
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Trusted Support – Service is provided directly by Lenovo, ensuring reliable and professional assistance.
Terms & Conditions
Warranty Update
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The extended warranty will be updated on the Lenovo Portal within 5–7 business days after activation.
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No physical documents are required; all records are maintained digitally.
Direct Lenovo Support
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All services and support are provided directly by Lenovo, ensuring authenticity and professional assistance.
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This is an original Lenovo warranty, valid under Lenovo’s official service network.
Coverage
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Includes Next Business Day (NBD) onsite service, parts, and labor for eligible hardware components.
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Covers accidental damage, including drops, spills, bumps, and electrical surges, along with standard hardware repairs.
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Excludes battery unless specified under the plan.
Eligibility
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Applicable within the warranty period or within 6 months after the warranty has expired.
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An HCR Report (Health Checkup Report) may be required for warranty extension approval.
Service Access
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Customers receive support directly from Lenovo through certified service channels.
