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Description
Overview
Give your Lenovo laptop extended protection with the 2 Years Additional Warranty, designed to keep your device secure and reliable for a total up to 5 years. This plan covers eligible hardware issues, reduces unexpected repair costs, and ensures all services are handled by Lenovo-certified technicians using genuine Lenovo parts.
For ThinkPad E14 and ThinkPad E16 users, this warranty is ideal for professionals and enterprises who depend on their laptops for performance and productivity. With onsite service and expert support, downtime is minimized, and your ThinkPad remains ready for demanding tasks.
For ThinkBook 13, ThinkBook 14, and ThinkBook 16 users, the warranty extension offers peace of mind for students, small businesses, and everyday professionals. It ensures consistent performance, reliable hardware protection, and long-term usability, making your ThinkBook a dependable partner for study, work, or business.
Safeguard your investment with Lenovo’s trusted support and enjoy uninterrupted productivity.
Specification
| Specification | Details |
|---|---|
| Product Type | Additional Warranty Extension |
| Applicable Models | ThinkPad E14, E16; ThinkBook 13, 14, 16 |
| Duration | Additional 2 Years Onsite |
| Support Type | Onsite Warranty |
| Service Method | Lenovo-certified technician visit, repair, or replacement with genuine parts |
| Response Time | Standard Lenovo service response |
| Coverage Window | Standard business hours, 5 days a week |
| Warranty Coverage | Eligible hardware components (excludes physical damage, adapter) |
| Care Pack Type | Electronic |
| Available Regions | India |
Features
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Prioritized Parts & Labor – Get fast service with priority access to original Lenovo parts and expert repair support.
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Advanced Phone Support – Direct assistance from experienced Lenovo engineers for quick troubleshooting and guidance.
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Next Business Day Onsite Repairs – The fastest service option with repairs performed at your location to minimize downtime.
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Comprehensive Hardware & Software Support – Coverage goes beyond hardware, including expert help for software-related issues.
Terms & Conditions
Warranty Update
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The extended warranty will be updated on the Lenovo Portal within 5–7 business days after activation.
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No physical documents are required; all warranty records are maintained digitally.
Direct Lenovo Support
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All services and support are provided directly by Lenovo, ensuring authenticity and professional assistance.
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This is an original Lenovo warranty, valid under Lenovo’s official service network.
Coverage
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Includes onsite service, parts, labor, and adapter for eligible hardware components.
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Excludes battery and physical damage, unless specified under Accidental Damage Protection (ADP).
Eligibility
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This pack is applicable within the warranty period or within 6 months after the warranty has expired.
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An HCR Report (Health Checkup Report) may be required for warranty extension approval.
Service Access
- Customers receive support directly from Lenovo via certified service channels.
