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Description
SKU - U04SME (This is Email Delivery)
Note - Any Problem in choosing the Correct Warranty Pack.
Email - support@onlineithub.com
Call -+91-9634626852
Overview
The HP U04SME – 1 Year to 3 Years (2 Years NBD) Care Pack is designed to provide extended warranty protection and reliable Next Business Day (NBD) onsite support for your HP LaserJet Pro Printers. This Care Pack extends the standard warranty to 3 years of total coverage, ensuring uninterrupted printing operations and reduced downtime. With HP-certified engineers offering onsite service, your printer issues are resolved promptly, keeping your workflow efficient and stress-free.
This plan is ideal for both home offices and businesses that depend on consistent and cost-effective printing solutions. By covering hardware components and ensuring service with genuine HP spare parts, the Care Pack safeguards your investment while eliminating unexpected repair expenses. Backed by nationwide support and HP’s trusted expertise, this warranty extension provides peace of mind and long-term reliability, allowing you to focus on productivity while HP ensures your LaserJet Pro printer’s smooth performance.
Specification
| Specification | Details |
|---|---|
| Support Type | Onsite Repair |
| Duration | 3 Years (1 Year Standard + 2 Years Extension) |
| Response Time | Next Business Day (NBD) |
| Coverage Window | Standard workdays – 9 hours/day |
| Place of Service | Onsite at customer location |
| Service Method | Onsite repair by HP-certified engineers |
| Warranty Coverage | In-warranty hardware components |
| Care Pack Type | Electronic – Quick activation & validation |
| Geographical Coverage | India |
| Genuine Parts | Repairs with HP-certified spare parts |
Benefits
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Extended Protection – Covers your printer for up to 3 years.
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Next Business Day Response – Ensures quick onsite repairs.
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Convenience – Engineers visit your site, minimizing downtime.
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Cost-Effective – Saves you from unexpected repair bills.
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Reliable Performance – Genuine HP parts ensure durability.
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Nationwide Support – Service available across India.
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Peace of Mind – Long-term reliability and hassle-free service.
Features
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Service Type: Onsite repair.
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Coverage Duration: 1 Year base + 2 Years extension (3 Years total).
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Response Time: Next Business Day (NBD) service.
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Coverage Hours: 9x5 – Standard business hours.
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Service Method: Onsite repair by HP-certified engineers.
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Activation: Electronic Care Pack, validated by HP in 2–3 working days.
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Warranty Scope: Covers in-warranty hardware components only.
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Parts Used: 100% genuine HP-certified spare parts.
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Service Coverage: Pan-India availability.
Terms & Conditions
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Onsite Support: Call HP toll-free at 1800-258-7170 to log a complaint. An HP engineer will provide Next Business Day onsite support.
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Warranty Coverage Includes: All in-warranty hardware components of the printer.
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Exclusions:
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Consumables (e.g., toner, cartridges, paper).
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External accessories such as cables, adapters, or monitors.
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Cosmetic damage, physical damage, or normal wear and tear (unless accidental damage protection is purchased).
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Issues caused by improper use, unauthorized modifications, or non-HP repairs.
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Software-related issues, malware, or viruses not introduced by HP.
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Care Pack Certificate: Delivered electronically within 2–3 working days after order validation.
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Service Provider: All services are directly provided and managed by HP (the principal company).
