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PACK - UM952E ( This is Email Delivery )

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Overview

The UM952E 1-Year Additional Warranty Extension is designed for HP Spectre laptops, extending the total warranty coverage to 2 years from the date of purchase. This plan provides onsite repair services by HP-certified technicians, ensuring quick and reliable support whenever hardware issues arise. It covers all eligible hardware components under warranty, safeguarding your premium laptop against unexpected failures and repair costs. By opting for this extension, you gain peace of mind, maintain optimal laptop performance, and reduce downtime. This warranty is ideal for users who depend on their HP Spectre for work, study, or creative tasks, offering extended protection, genuine HP parts, and hassle-free service for a full two-year period.

Benefits

• Extended Coverage – Adds 1 extra year, bringing total warranty to 2 years.

• Onsite Repairs – HP-certified technicians visit your location for convenient support.

• Genuine HP Parts – Ensures reliable and long-lasting replacements.

• Cost Savings – Avoids unexpected expenses from hardware failures.

• Peace of Mind – Confidence that your premium HP Spectre laptop is fully protected.

• Quick Response – Next business day service to minimize downtime.

• Professional Expertise – Repairs handled by trained HP engineers.

• Comprehensive Protection – Covers all eligible hardware components under warranty.

• Hassle-Free Service – Simple claim process via HP support channels.

• Extended Device Life – Maintains optimal performance and reliability.

Features

• Onsite Repair Support – Technician visits your location for repairs.

• Coverage on All HP Components – Ensures full protection for hardware under warranty.

• Next Business Day Support – Fast onsite service response.

• Remote Problem Diagnosis – Initial troubleshooting can be done remotely.

• Replacement Parts and Materials – Uses genuine HP spare parts for repairs.

• Electronic Care Pack – Digital certificate for easy verification and tracking.

• Efficient Escalation Management – Complex issues resolved promptly.

• Standard Workday Coverage – Support available during 9-hour business days.

• Pan-India Support – Service accessible across all supported regions in India.

• Simple Registration – Hassle-free activation and tracking of your extended warranty.

Specification

Terms and Conditions

1. Onsite Support:
   To avail onsite support, call the HP Service Toll-free number: 1800 258 7170. Skilled HP engineers will visit your location for assistance.

2. Warranty Coverage:

   • Covers all hardware parts, except the battery, adapter, and physical damage (unless Accidental Damage Protection is included).

   • With Accidental Damage Protection (ADP), coverage includes all hardware parts and physical damage, excluding battery and adapter.

3. Care Pack Certificate:
   You will receive an HP Care Pack certificate within 2–3 days of order confirmation, validating your warranty extension.

4. Exclusions:
   HP’s service, support, and warranty do not cover claims caused by:

   • Improper use, inadequate setup, environmental conditions, or non-compliance with guidelines.

   • Unauthorized modifications or maintenance not performed or approved by HP.

   • Failures caused by non-HP software or hardware affecting HP-supported systems.

   • Malware (viruses, worms, etc.) not introduced by HP.