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Overview

The Additional 1 Year Next Business Day (NBD) Onsite Warranty for Lenovo ThinkPad Mainstream Laptops provides fast, reliable support to extend the protection of your ThinkPad L, X, T, and Carbon series devices. This plan extends the standard warranty by one year, ensuring that any hardware issues are resolved quickly with minimal disruption.

With Next Business Day onsite service, Lenovo-certified technicians visit your location promptly, eliminating the need to travel to service centers. The warranty covers eligible hardware components, with repairs and replacements performed using genuine Lenovo parts to maintain the performance, durability, and reliability that ThinkPads are known for.

Designed for business professionals, enterprises, and power users, this extended warranty minimizes downtime, reduces unexpected repair costs, and safeguards your investment. By combining rapid onsite service and certified expertise, Lenovo’s 1-Year NBD Onsite Warranty ensures your ThinkPad remains productive, secure, and dependable throughout the extended coverage period.

Specification

Key Benefits

• Extended Protection – Adds 1 extra year of warranty coverage beyond the standard period.

• Next Business Day Response – Ensures fast resolution with onsite service the very next working day.

• Onsite Repairs – Lenovo-certified technicians visit your location, eliminating the need to travel to service centers.

• Comprehensive Hardware Coverage – Covers eligible components, parts, and labor for hassle-free repairs.

• Minimized Downtime – Rapid service keeps your laptop operational with minimal disruption.

• Cost Efficiency – Helps reduce unexpected repair expenses.

• Trusted Support – Service is provided directly by Lenovo, ensuring reliable and professional assistance.

• Enhanced Reliability – Maintains ThinkPad performance, durability, and security throughout the extended warranty period.

erms & Conditions

Warranty Update

• The extended warranty will be updated on the Lenovo Portal within 5–7 business days after activation.

• No physical documents are required; all records are maintained digitally.

Direct Lenovo Support

• All services and support are provided directly by Lenovo, ensuring authenticity and professional assistance.

• This is an original Lenovo warranty, valid under Lenovo’s official service network.

Coverage

• Includes Next Business Day (NBD) onsite service, parts, and labor for eligible hardware components.

• Excludes battery and accidental/physical damage, unless covered under a separate ADP plan.

Eligibility

• Applicable within the warranty period or within 6 months after the warranty has expired.

• An HCR Report (Health Checkup Report) may be required for warranty extension approval.

Service Access

• Customers receive support directly from Lenovo through certified service channels.