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Description
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Note - Any Problem in choosing the Correct Warranty Pack.
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Overview
The Lenovo Additional 2 Years Onsite Warranty extends the standard warranty of your ThinkPad L Series, ThinkPad X Series, and ThinkPad X Carbon laptops to a total of 3 or 5 years, providing long-term protection and reliable onsite support. With this plan, Lenovo-certified technicians deliver service directly at your location, ensuring fast issue resolution without the need to visit service centers.
The warranty covers eligible hardware components, with all repairs and replacements performed using genuine Lenovo parts, maintaining the performance, durability, and reliability that ThinkPads are known for. Designed for business professionals, enterprises, and power users, this extended warranty minimizes downtime, reduces unexpected repair costs, and safeguards your investment.
By combining convenient onsite service, certified expertise, and comprehensive hardware protection, Lenovo’s 2-Year Onsite Warranty Extension ensures your ThinkPad remains dependable, secure, and productive throughout its extended lifecycle.
Specification
| Feature | Details |
|---|---|
| Coverage Type | Additional 2 Years Onsite Warranty |
| Applicable Models | ThinkPad L Series, ThinkPad X Series, ThinkPad X Carbon Series |
| Service Type | Onsite – Lenovo-certified technician visits customer location |
| Warranty Extension | Extends manufacturer warranty by 2 years |
| Repair Coverage | Hardware repairs for eligible components using genuine Lenovo parts |
| Customer Benefits | Reduced downtime, faster issue resolution, and cost savings |
| Eligibility | Can be purchased within the warranty period or within 6 months of expiry (HCR may be required) |
| Service Access | Support directly from Lenovo through certified service channels |
Key Benefits
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Extended Coverage – Adds 2 extra years of warranty beyond the standard period.
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Onsite Service – Lenovo-certified technicians provide service directly at your location.
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Genuine Parts – Repairs and replacements use authentic Lenovo components.
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Reduced Downtime – Quick resolution ensures minimal disruption to productivity.
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Cost Efficiency – Helps avoid unexpected repair expenses.
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Peace of Mind – Reliable support for business professionals, enterprises, and power users.
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Enhanced Reliability – Maintains ThinkPad performance, durability, and security throughout its lifecycle.
Terms & Conditions
Warranty Update
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The extended warranty will be updated on the Lenovo Portal within 5–7 business days after activation.
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No physical documents are required; all warranty records are maintained digitally.
Direct Lenovo Support
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All services and support are provided directly by Lenovo, ensuring authenticity and professional assistance.
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This is an original Lenovo warranty, valid under Lenovo’s official service network.
Coverage
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Includes onsite service, parts, labor, and adapter for eligible hardware components.
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Excludes battery and physical damage, unless specified under Accidental Damage Protection (ADP).
Eligibility
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This pack is applicable within the warranty period or within 6 months after the warranty has expired.
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An HCR Report (Health Checkup Report) may be required for warranty extension approval.
Service Access
- Customers receive support directly from Lenovo via certified service channels.
