Sign In

This is Online Delivery

Note - Any Problem in choosing the Correct Warranty Pack.
Email - support@onlineithub.com
Call -+91-9634626852

Overview

Ensure maximum uptime and business continuity with the Lenovo ThinkSystem Extended Warranty, offering 4-hour engineer response and 24×7 coverage. This premium plan is designed for mission-critical environments where downtime is not an option. Applicable to Lenovo ST550, SR550, SR650, ST650, and SR630 ThinkSystem servers, it delivers reliable onsite support, nationwide coverage, and rapid issue resolution.

With Keep Your Drive (KYD), you retain complete control of your data even if a drive needs replacement, ensuring maximum security and compliance. Premium Support provides direct access to Lenovo’s top-tier experts for advanced troubleshooting and priority handling. All services are performed by Lenovo-certified engineers using genuine parts, guaranteeing long-term server performance.

With seamless digital activation, no paperwork, and round-the-clock protection, this extended warranty is the perfect safeguard for enterprises relying on high availability. Protect your infrastructure, reduce risks, and keep your business running without interruption.

Applicable on 

Lenovo ST550 (ThinkSystem)  
Lenovo SR550 (ThinkSystem)
Lenovo SR650 (ThinkSystem) 
Lenovo ST650 (ThinkSystem)   
Lenovo SR630 (ThinkSystem)

Extended Warranty – 4 Hours, 24×7 Support for Lenovo ThinkSystem Rack Servers

Ensure maximum uptime and business continuity with the Lenovo ThinkSystem Extended Warranty, offering 4-hour engineer response and 24×7 coverage. This premium plan is designed for mission-critical environments where downtime is not an option. Applicable to Lenovo ST550, SR550, SR650, ST650, and SR630 ThinkSystem servers, it delivers reliable onsite support, nationwide coverage, and rapid issue resolution.

With Keep Your Drive (KYD), you retain complete control of your data even if a drive needs replacement, ensuring maximum security and compliance. Premium Support provides direct access to Lenovo’s top-tier experts for advanced troubleshooting and priority handling.

Specifications

Benefits

• 24×7 round-the-clock enterprise support

• 4-hour onsite engineer response for faster resolution

• Keep Your Drive (KYD) – full control of data during drive replacement

• Premium Support – priority access to Lenovo’s top-tier experts

• Onsite service directly at customer’s location

• Repairs performed only with 100% genuine Lenovo parts

• Nationwide coverage through Lenovo’s service network

• Hassle-free digital activation, no paperwork required

• Cost-effective protection with reduced downtime risks

• Ensures smooth, reliable server operations for business continuity

Terms & Conditions

• Warranty Activation – The extended warranty will be digitally updated on Lenovo’s system within 5–7 business days of activation.

• Digital Records – No physical paperwork is required; warranty details are securely stored in Lenovo’s database.

• Direct Lenovo Support – All services and repairs are provided exclusively by Lenovo-certified engineers.

• Out of Warranty Case – If the server is out of warranty, recertification charges will be applicable before activation.

• Coverage – Includes onsite support, labor, eligible hardware component repairs, and KYD services.

• Response Time – Guaranteed 4-hour onsite engineer response under 24×7 coverage.

• Repairs – Only genuine Lenovo spare parts are used for replacements.

• Eligibility – Applicable only for Lenovo ThinkSystem ST550, SR550, SR650, ST650, and SR630 servers.

• Service Access – Nationwide onsite support provided directly at the customer’s address by Lenovo-authorized engineers.