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SKU - U02BSE ( This is Email Delivery )

Note - Any Problem in choosing the Correct Warranty Pack.
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Overview

The HP U02BSE Care Pack provides an Additional 2 Years Next Business Day (NBD) Onsite Warranty, extending your existing 3-year standard coverage to a full 5 years of protection for your HP ZBook Mobile Workstation. This service is ideal for professionals who depend on their ZBook for demanding tasks such as design, 3D modeling, engineering, and creative workflows, where system uptime is critical.

With Next Business Day onsite support, an HP-certified engineer will come directly to your location to perform repairs, saving you time and ensuring minimal disruption. All services use genuine HP-certified components to maintain durability, performance, and reliability.

The warranty offers hassle-free electronic activation with HP validation in just 2–3 working days and includes nationwide coverage across India. By choosing this Care Pack, you safeguard your investment, minimize unexpected repair costs, and ensure long-term peace of mind with five years of complete support.

Specification 

Benefits

• Extended Protection – Extends the standard 3-year warranty to a full 5 years of coverage.

• Next Business Day Response – Ensures fast and reliable onsite service to reduce downtime.

• Onsite Repairs – HP-certified engineers visit your location for quick and professional support.

• Cost Savings – Protects against unexpected repair expenses over five years.

• Genuine HP Parts – All repairs use original HP-certified components for reliability and performance.

• Hassle-Free Activation – Simple electronic Care Pack registration, validated within 2–3 working days.

• Nationwide Coverage – Available across India with HP’s trusted support network.

• Peace of Mind – Ensures long-term reliability and worry-free ownership of your HP ZBook.

Features

• Support Type: Onsite repair with Next Business Day (NBD) service

• Duration: 5 years total coverage (3-year base warranty + 2-year extension)

• Response Time: Next Business Day response

• Coverage Window: Standard workdays – 9 hours per day

• Place of Service: Onsite at customer location

• Service Method: Repairs provided by HP-certified engineers

• Warranty Coverage: In-warranty hardware components (excludes external accessories, battery, and adapter)

• Care Pack Type: Electronic, with HP validation in 2–3 working days

• Geographical Coverage: Nationwide across India

• Spare Parts: Repairs with genuine HP-certified components.

Terms & Conditions

• Onsite Support: To request service, contact HP toll-free at 1800-258-7170. An HP-certified engineer will visit your location under Next Business Day service.

• Warranty Coverage: Applies to all eligible in-warranty hardware components of HP ZBook Mobile Workstations.

• Exclusions: The warranty does not cover battery, adapter, external monitor/accessories, or physical/cosmetic damage (unless separately covered by HP Accidental Damage Protection).

• Care Pack Certificate: Customers receive the official HP Care Pack certificate within 2–3 working days after purchase confirmation.

• Service Provider: Services are provided directly by HP (the principal company).

• Warranty Limitations: Coverage does not apply in cases of:

  • Improper use, mishandling, or incorrect setup.

  • Unauthorized modifications or non-HP repairs.

  • Issues caused by third-party software or accessories.

  • Viruses or malware not introduced by HP.