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SKU - U5AD9E (This is Email Delivery)

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Overview

The U5AD9E – 1 Year to 5 Years (4 Years Onsite) with Defective Media Retention (DMR) Warranty for HP Color LaserJet MFP Printers provides comprehensive long-term protection, enhanced security, and peace of mind. With this Care Pack, your printer’s warranty is extended to 5 years total coverage, including 4 years of onsite repair service.

 HP-certified engineers will visit your location to provide Next Business Day (NBD) response, ensuring minimal downtime. What makes this Care Pack stand out is the Defective Media Retention (DMR) feature, which allows you to retain faulty hard drives or storage media during replacements.

This ensures your sensitive business data remains secure, meeting compliance needs while protecting confidentiality. All repairs are performed with genuine HP spare parts, maintaining quality, durability, and performance. With nationwide coverage across India and hassle-free electronic activation within 2–3 working days, this Care Pack is a smart investment to safeguard both your printer and critical business data.

Specification

Benefits

• Extends coverage up to 5 years total warranty.

• 4 years onsite service included.

• Next Business Day support reduces downtime.

• Enhanced security with Defective Media Retention (DMR).

• Retain control of sensitive business data during part replacement.

• Service by HP-certified engineers.

• Repairs with genuine HP spare parts ensure reliability.

• Nationwide support across India.

• Quick activation within 2–3 working days.

Features

• Onsite repair with Defective Media Retention (DMR).

• NBD response during standard business hours (9x5).

• Extended hardware coverage (excluding consumables).

• Protects business data by letting you keep faulty media.

• Electronic Care Pack activation.

• Supported by HP’s trusted nationwide network.

Terms & Conditions

• Onsite Support: Request service via HP toll-free at 1800-258-7170.

• Coverage: In-warranty hardware repairs and part replacements.

• Exclusions:

  • Consumables (toner cartridges, fuser kits, drum units).

  • External accessories (adapters, cables, etc.).

  • Cosmetic or accidental damage (unless ADP is purchased separately).

  • Issues caused by misuse, unauthorized repairs, or third-party modifications.

  • Software issues or malware not introduced by HP.

• Care Pack Certificate: Issued within 2–3 working days after activation.

• Service Provider: All warranty services handled directly by HP (principal company).