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Overview

The HP U6578E Additional 2 Years Onsite Warranty is a comprehensive service package designed to extend the protection and support for HP All-in-One Business Desktops. Applicable to HP 2xx, 4xx, 6xx, 8xx, and EliteDesk series desktops, this warranty upgrade provides users with peace of mind by covering repair services and support beyond the standard warranty period.

With onsite service included, customers do not need to worry about transporting their devices, as certified HP technicians will come directly to their location to resolve hardware issues. This ensures minimal downtime, enhanced productivity, and consistent performance for business operations.

By using genuine HP parts and professional service, the warranty helps maintain the reliability and longevity of HP desktops, making it a valuable investment for organizations of all sizes. The U6578E warranty not only protects against unexpected repair costs but also ensures business continuity through prompt, expert support whenever needed.

Key Benefits

• Extended Protection – Adds 2 more years of warranty, giving you a total of 3 years coverage.

• Next Business Day Response – Quick and reliable onsite service to minimize downtime.

• Onsite Repairs – HP-certified engineers visit your location, saving you time and effort.

• Cost Savings – Protects against unexpected hardware repair expenses.

• Genuine HP Parts – Repairs are done with original HP components for durability and performance.

• Hassle-Free Activation – Electronic Care Pack with warranty validation in just 2–3 working days.

• Nationwide Coverage – Available across India with HP’s trusted support network.

• Enhanced Reliability – Ensures long-term performance and peace of mind for your All-in-One desktop.

Features

• Support Type: Onsite repair service for quick and hassle-free assistance.

• Duration: 3 years of total coverage (includes 1-year standard warranty + 2-year extension).

• Response Time: Next Business Day (NBD) response to minimize downtime.

• Coverage Window: Support available during standard business days, 9 hours per day.

• Place of Service: Convenient onsite support at the customer’s location.

• Service Method: Repairs carried out by HP-certified engineers for reliable solutions.

• Warranty Coverage: Protects in-warranty hardware components (excluding external monitor).

• Care Pack Type: Electronic warranty pack with quick activation and HP validation in just 2–3 working days.

• Geographical Coverage: Nationwide availability across India with HP’s trusted service network.

• Genuine Spare Parts: Repairs and replacements with original HP-certified components for durability and performance.

Terms & Conditions

• Onsite Support: To avail onsite service, customers must call the HP toll-free number 1800-258-7170. HP-certified engineers will visit your location to provide assistance.

• Warranty Coverage: This warranty covers all eligible hardware components of the desktop.

• Exclusions: Coverage does not include the external monitor, battery, adapter, or any physical damage (unless specifically covered under HP Accidental Damage Protection).

• Care Pack Certificate: Customers will receive the official HP Care Pack certificate within 2–3 working days after order confirmation.

• Service Provider: All services and support under this warranty extension will be provided directly by HP (the principal company).

• Warranty Limitations: The warranty does not cover issues caused by:

  • Improper use, mishandling, or incorrect setup.

  • Unauthorized modifications, servicing, or repairs.

  • Problems arising from non-HP products, accessories, or third-party software.

  • Malware or viruses not introduced by HP.