SKU - U86E0E ( This is Email Delivery )

Note - Any Problem in choosing the Correct Warranty Pack.
Email - support@onlineithub.com
Call -+91-9634626852

OVERVIEW

The U86E0E HP Care Pack is designed to extend and enhance the protection of HP ProBook 400 Series Laptops, providing users with reliable support and complete peace of mind. This package upgrades the standard 1-Year Base Warranty to a comprehensive 5-Year coverage plan, ensuring long-term security and minimal downtime.

From the second year onwards, the Care Pack includes Next Business Day (NBD) Onsite Repair Services and Accidental Damage Protection (ADP), covering unexpected mishaps such as spills, drops, and electrical surges. Customers benefit from onsite assistance, where certified HP engineers provide prompt and professional support directly at their location, reducing the hassle of sending devices for service.

With this warranty extension, businesses and professionals can focus on productivity without worrying about repair costs or downtime. The U86E0E Care Pack is an excellent investment for organizations seeking dependable, long-term protection and maximum performance from their HP ProBook 400 Series laptops.

Specification

Features

• Remote Problem Diagnosis and Support – Quick issue identification and troubleshooting by HP experts.

• Onsite Hardware Support (Next Business Day) – Certified engineers visit your location for fast resolution.

• Replacement Parts and Materials Included – Genuine HP parts provided at no additional cost.

• Efficient Escalation Management – Streamlined process to resolve complex issues promptly.

• Access to Electronic Support Resources – Online documentation, updates, and knowledge base available 24/7.

• HP Remote System Access and Support – Secure remote assistance to resolve problems faster.

• Accidental Damage Protection (ADP) – Coverage for unexpected incidents such as drops, spills, and power surges.

Key Benefits:

• Onsite Service – Convenient support delivered directly at your location.

• Genuine HP Spares – Replacement parts are 100% original and certified by HP.

• Pan-India Coverage – Reliable service available across the country.

• 24/7 Online Support – Access to assistance and resources anytime.

• No Hidden Costs – Transparent pricing with no surprises.

• HP Engineer Expertise – Repairs and support handled by trained HP professionals.

Terms and Conditions

1. Onsite Support
   To avail onsite support, please log a complaint at the HP Service Toll-Free Number 1800-258-7170. HP-certified engineers will visit your location to provide assistance.

2. Warranty Extension Coverage

   • The warranty extension covers all hardware parts except the battery, adapter, and physical damage (unless accidental damage protection is included).

   • If Accidental Damage Protection (ADP) is included, the warranty also covers physical damage, excluding the battery and adapter.

3. Care Pack Certificate
   You will receive an official HP Care Pack Certificate within 2 to 3 business days from the date of order confirmation, validating your extended warranty.

4. Service Provider
   All services will be delivered directly by HP, ensuring reliable support and assistance.

5. Exclusions
   HP’s service, support, and warranty commitments do not cover:

   • Improper use, inadequate site preparation, or non-compliance with HP guidelines.

   • Unauthorized modifications or improper maintenance not performed or approved by HP.

   • Failures or limitations caused by non-HP software or third-party products.

   • Malware or viruses not introduced by HP.