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Description
SKU - U9JT4E (This is Email Delivery)
Note - Any Problem in choosing the Correct Warranty Pack.
Email - support@onlineithub.com
Call -+91-9634626852
Overview
The U9JT4E Care Pack offers an extended 3-year warranty (including 2 years Next Business Day onsite support) for HP LaserJet M43x, M44x, M4252x, and M4262x MFP printers. This service includes Defective Media Retention (DMR), giving organizations full control over their sensitive data by allowing them to keep faulty drives while HP replaces the hardware.
With onsite Next Business Day (NBD) response, businesses benefit from reduced downtime, uninterrupted workflow, and peace of mind. Designed for enterprises that prioritize security, efficiency, and cost control, this Care Pack ensures that your printing infrastructure stays reliable, secure, and fully optimized throughout the coverage period.
Specification
| Specification | Details | 
|---|---|
| Support Type | Onsite repair with Next Business Day (NBD) response | 
| Duration | 1 Year to 3 Years (includes 2 Years NBD onsite coverage) | 
| Response Time | Next Business Day (NBD) | 
| Coverage Window | Standard business hours, 9 hours a day, 5 days a week | 
| Place of Service | Onsite at customer’s location | 
| Service Method | Onsite repair with HP-certified technicians | 
| Warranty Coverage | All printer hardware parts covered under warranty | 
| Additional Feature | Defective Media Retention (DMR) – customer retains faulty storage media | 
| Care Pack Type | Electronic (delivered via email within 2–3 working days) | 
| Exclusions | External accessories (cables, toners, consumables), cosmetic damage, misuse | 
| Countries/Regions | Available in India | 
Benefits
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Minimized Downtime – With Next Business Day (NBD) onsite support, you get faster issue resolution, keeping your printers up and running without long delays.
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Data Security with DMR – The Defective Media Retention (DMR) feature ensures you keep any faulty storage devices, preventing sensitive data from leaving your premises.
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Expert Service – All repairs are carried out by HP-certified engineers, ensuring reliable service with genuine spare parts.
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Extended Protection – Extends your standard warranty up to 3 years total coverage, safeguarding your investment for longer.
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Onsite Convenience – Support is provided directly at your location, eliminating the hassle of shipping printers for repair.
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Cost Efficiency – Avoid unexpected repair costs and benefit from comprehensive coverage for eligible hardware components.
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Trusted HP Support – Backed by HP, you receive professional assistance, genuine parts, and quick service.
 
Features
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Extended Warranty – 1 Year to 3 Years total coverage.
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Next Business Day (NBD) Onsite Service – Fast and reliable onsite support.
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Defective Media Retention (DMR) – Securely retain your failed drives and safeguard confidential data.
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HP-Certified Engineers – Professional service ensuring high-quality repairs.
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Genuine HP Spare Parts – Ensures long-term printer reliability and performance.
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Nationwide Support – Coverage across India for hassle-free service.
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Electronic Care Pack – Quick and easy e-delivery with immediate activation.
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Cost-Effective – Avoids unexpected repair expenses with predictable support costs.
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Enhanced Data Security – Keeps business-critical information under your control.
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Optimized Uptime – Ensures your printers remain operational with minimal interruptions.
 
Terms & Conditions
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Onsite Support: Customers must log a complaint by calling HP Toll-Free 1800-258-7170. An HP-certified engineer will provide Next Business Day (NBD) onsite service.
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Warranty Coverage: Includes all in-warranty hardware components of the covered printer.
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Defective Media Retention (DMR): Customers retain defective storage devices (e.g., hard drives), ensuring data security during replacements.
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Exclusions:
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External accessories (toner, drum units, power cables, etc.)
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Cosmetic damage or normal wear and tear
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Issues from improper use, third-party modifications, or unauthorized repairs
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Software-related issues, malware, or non-HP products interfering with performance
 
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Care Pack Certificate: Delivered within 2–3 working days after validation of the Care Pack purchase.
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Service Provider: All services and support are provided directly by HP.
 
            
          
  