Sign In

SKU - UB4Z1E (This is Email Delivery)

Note - Any Problem in choosing the Correct Warranty Pack.
Email - support@onlineithub.com
Call -+91-9634626852

Overview

The HP Care Pack UB4Z1E is a reliable warranty extension plan created for HP Neverstop Laser 1xxx Series Printers, offering users peace of mind and dependable support. This Care Pack extends the standard warranty to a total of 3 years, with the added benefit of 2 years of onsite service.

With onsite support, HP-certified technicians visit the customer’s location to diagnose and resolve hardware issues, minimizing downtime and ensuring smooth operations. The plan includes parts, labor, and repairs with genuine HP components, eliminating unexpected service costs and guaranteeing consistent performance.

By extending protection for up to three years, the UB4Z1E Care Pack secures long-term reliability for businesses, professionals, and home users who depend on uninterrupted printing. It is particularly valuable for users seeking quick response times, expert service, and hassle-free maintenance. Overall, the UB4Z1E Care Pack ensures convenience, cost-effectiveness, and confidence in your HP printer investment.

Specification 

Benefits

• Extended Coverage – Extends your printer warranty to 3 years for long-term protection.

• Onsite Service – Includes 2 years of onsite support, with HP-certified technicians visiting your location.

• Cost Efficiency – Covers parts, labor, and repairs using genuine HP components at no extra cost.

• Minimized Downtime – Next Business Day response ensures quick issue resolution and smooth operations.

• Reliable Performance – Maintains consistent printing quality with expert HP service.

• Peace of Mind – Protects your investment and reduces unexpected repair costs.

• Convenience – No shipping required; service is provided directly at your workplace or home.

• Trusted Support – Backed by HP’s global service network for dependable assistance.

Features

• Remote Diagnosis and Support – Quick issue identification through HP’s expert support team.

• Next Business Day Onsite Support – Certified HP engineers arrive at your location the next business day to resolve issues.

• Replacement Parts and Materials – All required parts and materials are included, with genuine HP components.

• Onsite Unit Exchange – If needed, HP provides an onsite unit exchange to minimize downtime.

• Efficient Escalation Management – Priority handling of complex service requests for faster solutions.

• Coverage on All HP Components – Protects the printer’s HP hardware components for the full duration.

• 2 Years of Onsite Coverage – Enhanced protection during Years 2 and 3 of ownership.

• Available in India – Localized support ensures fast and reliable service delivery.

Terms and Conditions

1. Onsite Support

   • To avail onsite support, please log a complaint at the HP Service Toll-free number 1800-258-7170.

   • HP-certified engineers will visit your location to provide assistance.

2. Warranty Coverage

   • The warranty extension covers all hardware parts, except the battery, adapter, and physical damage (unless Accidental Damage Protection is included).

   • With Accidental Damage Protection (ADP), coverage extends to all hardware parts and physical damage, excluding the battery and adapter.

3. Care Pack Certificate

   • Customers will receive a Care Pack certificate from HP within 2–3 business days of order confirmation.

   • This certificate validates your warranty extension.

4. Service Provider

   • Services will be provided by HP, ensuring professional support and assistance throughout the Care Pack duration.

5. Exclusions
   HP’s service, support, and warranty commitments do not cover claims arising from:

   • Improper use, inadequate site preparation, or unsuitable environmental conditions.

   • Non-compliance with HP’s operational guidelines.

   • Unauthorized modifications, improper maintenance, or calibration not performed by HP or its authorized partners.

   • Issues caused by non-HP software or products that affect HP systems under support.

   • Malware or malicious software (e.g., viruses, worms) not introduced by HP.