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SKU - UG349E (This is Email Delivery)

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Overview

The HP Care Pack UG349E provides an additional 2 years of warranty coverage for your HP OfficeJet Pro 802X and 812X Printers, extending the protection beyond the standard warranty. This plan is designed to safeguard your printer against unexpected hardware failures, ensuring uninterrupted performance and long-term reliability.

With HP’s trusted service, all repairs are carried out by HP-certified technicians using genuine HP components, guaranteeing optimal printer functionality. By covering parts and labor, this Care Pack minimizes service costs while maintaining consistent print quality.

The UG349E is ideal for home offices, professionals, and small businesses that depend on efficient, high-quality printing and want the assurance of extended manufacturer-backed support. Combining peace of mind, affordability, and dependable service, the UG349E Care Pack ensures your HP OfficeJet Pro 802X and 812X printers remain protected and productive throughout their extended lifecycle.

Specification

Benefits

• Extended Protection – Adds 2 more years of warranty coverage, keeping your printer secure beyond the standard warranty.

• Cost Savings – Covers parts and labor with genuine HP components, reducing unexpected repair expenses.

• Peace of Mind – Protects your investment from hardware failures over an extended period.

• Reliable Performance – Ensures consistent print quality and dependable operation throughout the warranty extension.

• Certified HP Service – All repairs are performed by HP-authorized technicians for trusted support.

• Convenience – Access to HP’s global support network and professional service centers.

• Value for Money – Affordable warranty extension that minimizes downtime and service disruptions.

• Available in India – Localized warranty support for quick and efficient service.

Features

• Additional 2-Year Warranty – Extends coverage beyond the standard warranty period for long-term protection.

• Hardware Coverage – Protects against eligible hardware failures and defects.

• Genuine HP Parts – Repairs and replacements use only original HP components.

• Certified HP Technicians – Service provided by authorized and trained HP experts.

• Standard Service Response – Ensures timely repair or replacement at HP service centers.

• Cost-Effective Solution – Minimizes unexpected expenses by covering parts and labor.

• Peace of Mind – Keeps your printer reliable and productive throughout the extended warranty period.

• Available in India – Supported by HP’s localized and dependable service network.

Terms and Conditions

1. Warranty Extension

   • Provides an additional 2 years of warranty coverage beyond the standard warranty.

   • Covers eligible hardware parts except the battery, adapter, and physical damage.

2. Service Request

   • Customers can request service at HP Authorized Service Centers by contacting HP Service Toll-free 1800-258-7170.

3. Care Pack Certificate

   • A Care Pack certificate will be issued within 2–3 business days of order confirmation.

   • This certificate serves as proof of the extended warranty.

4. Service Provider

   • Services are provided by HP, ensuring professional and reliable support throughout the coverage period.

5. Exclusions
   HP’s warranty coverage does not include:

   • Improper use, inadequate site preparation, or unsuitable environmental conditions.

   • Non-compliance with HP operational guidelines.

   • Unauthorized modifications, maintenance, or repairs not performed by HP or its authorized partners.

   • Issues caused by non-HP software or third-party products affecting printer performance.

   • Malware or malicious software (e.g., viruses, worms) not introduced by HP.