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SKU - UG481E (This is Email Delivery)

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Overview

The HP UG481E – 1 Year to 3 Years (2 Years NBD) Care Pack provides extended warranty coverage for your HP LaserJet Printers, ensuring seamless performance and long-term reliability. With this Care Pack, your printer’s warranty is extended from the standard 1 year to a total of 3 years, including 2 years of Next Business Day (NBD) onsite support.

This means that whenever an issue occurs, HP-certified engineers will arrive at your location on the next business day to carry out hardware repairs using genuine HP parts. Designed for both home and business users, this Care Pack reduces downtime, controls repair costs, and delivers peace of mind with nationwide service coverage. It is an ideal solution to maximize productivity and safeguard your printer investment.

Specification

Benefits

• Extended Protection – 3 years total coverage.

• NBD Onsite Support – Quick engineer response at your location.

• Cost Efficiency – Avoid unexpected repair expenses.

• Reliable Performance – Ensures consistent uptime.

• HP Certified Service – Repairs with genuine HP parts.

• Convenience – No shipping or courier delays.

• Peace of Mind – Nationwide coverage and dependable service.

Features

• Warranty Duration: 1 Year base + 2 Years extended (3 Years total).

• Response Time: Next Business Day (NBD).

• Service Type: Onsite repair support.

• Coverage Hours: 9x5, business days.

• Activation: Electronic Care Pack (delivered within 2–3 working days).

• Parts & Service: 100% genuine HP parts with certified engineers.

• Coverage Scope: All hardware under warranty (excluding consumables & accessories).

Terms & Conditions

• Onsite Support: Log a complaint at HP’s toll-free 1800-258-7170. Engineers will provide NBD onsite service.

• Warranty Covers: All eligible hardware components.

• Exclusions:

  • Consumables (toner, cartridges, paper).

  • Accessories like adapters, cables, or monitors.

  • Cosmetic damages, normal wear and tear, or physical damage.

  • Issues due to misuse, unauthorized modifications, or third-party repairs.

  • Software-related issues, viruses, or malware not introduced by HP.

• Care Pack Certificate: Delivered electronically within 2–3 working days.

• Service Provider: Warranty services delivered directly by HP.