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SKU - UK718E ( This is Email Delivery )

Note - Any Problem in choosing the Correct Warranty Pack.
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Overview – (1 Yr to 5 Yrs)

The HP Care Pack UK718E extends your laptop’s protection from the standard 1-year base warranty to a full 5 years of coverage. With this plan, you benefit from Next Business Day (NBD) onsite support, ensuring that any hardware issues are quickly resolved by HP’s expert technicians right at your location. Designed specifically for HP ProBook 400 Series laptops, this warranty extension minimizes downtime and maximizes productivity by delivering prompt, reliable, and hassle-free service.

By extending your coverage to 5 years, you secure long-term peace of mind and ensure that your device remains in top working condition throughout its lifecycle. Whether for business or professional use, this Care Pack guarantees trusted HP support, original parts, and fast issue resolution whenever you need it.

Specification

Benefits

• Extended Coverage: Expands the standard 1-year base warranty to a total of 5 years, ensuring long-term device protection.

• Next Business Day Onsite Support: Get expert assistance at your location the very next business day, minimizing disruptions to your work.

• Trusted HP Expertise: All repairs are handled by certified HP engineers using genuine HP parts for maximum reliability.

• Boosted Productivity: Quick and efficient service reduces downtime, keeping your business operations smooth.

• Convenient Service: Onsite repair eliminates the need to travel to a service center, saving you time and effort.

• Cost Savings: Safeguards against unexpected repair costs, helping you control your IT budget over the 5-year period.

• Peace of Mind: With comprehensive long-term support, you can focus on your work while HP takes care of your device.

Features

• Extended Warranty Duration: Expands coverage from 1 year base to 5 years total.

• Onsite Repair Service: Certified HP engineers come directly to your location for hassle-free support.

• Next Business Day Response: Quick resolution with repairs scheduled for the next working day.

• Standard Coverage Window: Support available 9 hours a day, 5 days a week (standard business hours).

• Genuine HP Parts: Repairs and replacements done only with original HP components.

• Comprehensive Hardware Support: Covers in-warranty repairs for eligible HP ProBook 400 Series laptops.

• Care Pack Type: Delivered electronically for quick activation and convenience.

• Regional Availability: Applicable across India.

• Exclusion Note: Does not cover external monitors or accessories.

Terms and Conditions

1. On-Site Support
   To avail on-site support, please log a complaint at the HP Service Toll-Free Number 1800-258-7170. Our skilled engineers will visit your location to provide assistance.

2. Warranty Extension Coverage

   • The warranty extension covers all hardware parts, except for the battery, adapter, and physical damage (unless accidental damage protection is included).

   • With accidental damage protection, the warranty covers all hardware parts and physical damage, except the battery and adapter.

3. Care Pack Certificate
   You will receive an official HP Care Pack Certificate within 2–3 days from the date of order confirmation, validating your warranty extension.

4. Service Commitment
   All services will be provided directly by HP, ensuring reliable support and assistance.

5. Exclusions from Warranty & Support
   HP’s service, support, and warranty commitments do not cover claims resulting from:

   • Improper use, inadequate site preparation, or environmental conditions.

   • Non-compliance with applicable guidelines.

   • Unauthorized modifications or improper system maintenance not performed or authorized by HP.

   • Failures caused by non-HP software or third-party products that affect HP-supported systems.

   • Malware (e.g., viruses, worms, etc.) not introduced by HP.