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Description
SKU - UN062PE ( This is Email Delivery )
Note - Any Problem in choosing the Correct Warranty Pack.
Email - support@onlineithub.com
Call -+91-9634626852
Overview
The HP UN062PE Care Pack provides a 1-Year Post Warranty extension for HP Envy and Omen Desktops, ensuring uninterrupted performance and protection even after the base warranty expires. This plan is applicable whether your system is still under warranty or has already expired — coverage will either begin from the warranty expiry date (if active) or from the Care Pack purchase date (if expired).
With Next Business Day (NBD) onsite support, HP-certified engineers deliver quick and reliable service directly at your location, minimizing downtime and keeping your desktop running at peak performance. All repairs are done with genuine HP parts, ensuring long-lasting durability and system reliability. Delivered electronically and validated within 2–3 working days, this post warranty Care Pack offers hassle-free activation. Backed by HP’s nationwide service network, it provides peace of mind, cost savings, and dependable support for your Envy and Omen desktops.
Benefits
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Extended Coverage – Adds 1 extra year of protection beyond the standard warranty.
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Flexible Start Date – Coverage begins from the warranty expiry date (if active) or from the Care Pack purchase date (if expired).
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Next Business Day Response – Quick and reliable onsite service to minimize downtime.
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Onsite Repairs – HP-certified engineers provide expert service at your home or office.
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Genuine HP Parts – Repairs are done using original HP-certified components for long-lasting performance.
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Cost Savings – Prevents unexpected repair expenses after the standard warranty ends.
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Nationwide Coverage – Supported by HP’s trusted service network across India.
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Hassle-Free Activation – Electronic Care Pack, validated within 2–3 working days.
Features
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Support Type: Onsite hardware repair
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Duration: 1-year post warranty coverage
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Eligibility: Applicable for both active and expired warranties
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Coverage Start Date:
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From Care Pack purchase date (if warranty expired)
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From warranty expiry date (if still active)
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Response Time: Next Business Day (NBD)
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Coverage Window: Standard workdays – 9 hours per day
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Place of Service: Onsite at customer location
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Service Method: Repairs handled by HP-certified engineers
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Warranty Coverage: All in-warranty hardware components (excluding accessories)
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Care Pack Type: Electronic, validated in 2–3 working days
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Geographical Coverage: Available across India
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Spare Parts: Repairs with genuine HP-certified parts
Terms & Conditions
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Onsite Support – Customers must call HP toll-free at 1800-258-7170 to log a service request. An HP-certified engineer will provide NBD onsite support.
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Coverage Includes – All eligible hardware parts of the Envy and Omen desktops.
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Exclusions – Not covered under this Care Pack:
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External accessories (monitor, adapter, battery).
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Cosmetic damages or normal wear and tear.
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Issues caused by improper use, unauthorized modifications, or third-party repairs.
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Software-related issues, malware, or conflicts from non-HP products.
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Care Pack Certificate – Delivered electronically within 2–3 working days after purchase validation.
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Service Provider – Warranty services provided directly by HP (the principal company).
Specification
| Category | Details |
|---|---|
| Support Type | Onsite hardware repair |
| Duration | 1-year post warranty coverage |
| Eligibility | Valid for both active and expired warranties |
| Coverage Start Date | From purchase date (expired warranty) / From expiry date (active) |
| Response Time | Next Business Day (NBD) |
| Coverage Window | Standard workdays – 9 hours per day |
| Place of Service | Onsite at customer location |
| Service Method | Repairs done by HP-certified engineers |
| Warranty Coverage | In-warranty hardware components (excluding external accessories) |
| Exclusions | Monitor, adapter, battery, cosmetic damage, misuse, software issues |
| Care Pack Type | Electronic, validated in 2–3 working days |
| Spare Parts | Repairs with genuine HP-certified parts |
| Geographical Coverage | Nationwide across India |
| Service Provider | HP (the principal company) |
